Our work for: Inchcape

Outsourced support for development and maintenance

Inchcape have numerous internal and public-facing systems, many of them using the .NET framework and SQL server. These systems need to be enhanced and maintained and there is the occasional need to develop new systems or sub-systems.

The company has a small internal development team who build new systems and enhance and maintain the existing ones. However, an increasing workload meant it was sometimes difficult for them to meet the deadlines required by the business. Consequently Inchcape were looking for a partner to provide technical development skills and support in a cost-effective way.

Project Type

Ongoing outsourced software development and maintenance

Sector

Retail, automotive

Customer

Inchcape is a leading, independent international automotive distributor and retailer operating in 31 mature and emerging markets. They have diversified multi-channel revenue streams including sale of new and used vehicles, parts, service, finance and insurance.

Our Role

After initial discussions with the development manager we were given a ‘pilot’ project to carry out so that Inchcape could assess our ability, our skills, and of course, the working relationship. Based on the success of this project we were chosen to provide ad-hoc project development resources. We have since carried out a number of projects on this basis and continue to do so.

 

The result

We’ve provided Inchcape with a cost-effective way to meet their project deadlines. We now have an agreement in place to do development work for them for a set number of days per month, with the option for them to use additional resource if necessary. We’ve now been working together successfully for over 10 years and look forward to continuing this business relationship.

 

"Purple Crane have worked closely with us for over 10 years now, implementing major enhancements to existing systems and developing small systems for us. I continue to be impressed with their ability to understand my customers' needs and convert them into working systems, with their quality and with their flexibility when it comes to project schedules. They have grown to become a vital part of the extended development team here at Inchcape."
Graham Newton - Head of UK Software Development, Inchcape
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